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  • Do You Have a Physical Location?
    Yes, we sure do! We have a brand-new boutique located in Colorado Springs at 6295 Lehman Drive, Suite 103 B 80918. It is conveniently located in a very quiet and discreet healthcare complex near Dublin and Academy (See our location page for more)
  • Self Pick-Up?
    We now offer a brand new (and super discreet) ordering options. Right at the front of our location is a Self Pick-Up shelf. Just match the order number, time and date to your unique order, grab your box and go!
  • Phone and Text Orders?
    We will gladly accept inquiries and questions via phone and text just not orders. Please feel free to place any orders online or stop by our location during our hours of operation.
  • Can I Get A Sample?
    If you are a local Colorado resident, absolutly! We offer a wide variety of free product samples for our Colorado customers so you can try things out and see what works best for you. However, printed diaper samples are not free and we do not ship free samples. We also have a limit of 1 per person of each brand and product. We do not automactically add or give free samples to each purchase. We reserve the right to deny any free sample request at our discretion and at our choosing if samples have been abused and you have not made a purchase of that product.
  • Military Discount?
    Yes, all Active Duty Military, Veterans, Law Enforcement, Paramedics, EMS and Fire/Emergency Personnel receive a 10% discount on all products, including printed products. Please offer proof at time of purchase. We support our Troops and First Responders!
  • Can I Cancel an Order?
    No, once an order has been placed and paid for it cannot be canceled unless we have a reason to cancel due to error or website issues.
  • Do You Accept Returns?
    We cannot accept returns for open packages of products. We can exchange the unopened product for one of equal or lesser value that is better suited to your needs. However, we can only accept exchanges for unopened products and for local Colorado customers. We cannot accept returns or exchanges through our website or for internet orders. *Does not apply to ABDL diaper purchases - please see our policies for more information*
  • What Payment Forms Do You Accept?
    We accept all major debit and credit cards through our secure payment system. We also accept cash, check and pre-paid gift-cards. For your safety, we do not keep cards on file for any reason. We also accept all forms of PayPal and Square.
  • Do You Ship Discreetly?
    Yes! We ship our products and orders in plain packaging and boxes.
  • Why Do You Have Food Recipes In Your Blog?
    We believe that balance is key when managing incontinence. Simply put, a healthy lifestyle, nutrition and food can all play a part in symptoms and managment of incontinence related issues and problems. We have included in our blog all of the recipes from our newsletters so that you can easily access them, print them and make them at home if you so chose.
  • Do You Protect My Privacy?
    Yes! We protect your privacy and we never share your name, email or payment information for any reason with anyone including, other customers, vendors or other companies. We use SSL and HTTPS as our privacy formatting for transactions and order privacy.
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